How can we help?
Contact us for help with your Closet Cash account, listings, purchases, seller balance, shipping or premium frames.
Email Closet Cash supportOrders and shipping
Include your username, order number if available, and a short description of what happened. You can also open the order in the app to view its status or report a problem. Keep payments and order conversations inside Closet Cash.
Premium frame purchases
If a frame purchase has not appeared, open Premium frames in the app and use Recover purchases before buying again. Contact us with the frame name and approximate purchase date if you still need help.
Account and privacy requests
Use the account-deletion option in the app, or email us from the address associated with your account for help with account access, deletion or privacy questions.
Report a concern
Use the in-app reporting tools for a listing, message or account, or email support with the relevant listing or username. Never send your password, full card number or bank login details.